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Agent Privilege Letters

If an authorized patron entitled to Exchange and/or Commissary privileges and is incapable of shopping at the Exchange or Commissary due to extreme hardship, and no adult member or dependent is capable of shopping, and an eligible child is in the household of an ineligible parent or guardian due to certified medical reasons or sponsor is stationed/deployed away from his or her household, then a person (agent) may be temporarily authorized Exchange or Commissary privileges on an agent letter from the Nimitz VCC Office after approval from the JBPHH Chief Staff Officer (CSO) or delegated authority. Agent letters issued by other military installations may be honored by JBPHH Commissaries, NEX or BX at the discretion of the installation or facility where access is requested. Agent letters issued by JPBHH may not be honored by other installations and are at the discretion of that installation to determine if access will be granted or denied. Unless JBC or designee approves, a sponsor may only have one designated agent per household. Agent letters are only valid for one year. Applicants must submit an application for issue and/or renewal to the VCC office 30 days prior to the date the agent letter expires or access is needed. It may take up to 30 days for the approval.


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