Directory Assistance/Base Operator at (808) 449-7110

Command: Joint Base Pearl Harbor-Hickam

Command: NAVSUP Fleet Logistics Center Pearl Harbor (NAVSUP FLCPH)

Command: Commander Navy Region Hawaii (CNRH)

Command: Naval Facilities Engineering Command Hawaii (NAVFAC HI)

(Last Updated: 3/2/22)

UPON ARRIVAL

The following are some of the things you will be doing after you first arrive in Hawaii to help get you on your feet. Your sponsor should be meeting you at the airport and walking you through everything to make your initial time in Hawaii as stress free as possible.

Transportation from Honolulu International Airport: Your sponsor should be meeting you just outside the baggage claim area.

Housing: Prior to arriving on island, individuals with dependents should contact the Housing Service Center at (808) 474-1820/1821. The housing office is located at the Navy Aloha Center, across from the Fleet and Family Service Center/PSD at the Moanalua Shopping Center at Pearl Harbor. Additionally, an advanced housing application should be faxed or mailed, along with a copy of your orders and service record Page 2 (dependent verification) to (808) 474-1822. Individuals are required to report to the Family Housing Office within 72 hours of arrival to be eligible for TLA.

Checking into the Hotel: Married personnel will be staying at an approved TLA hotel of their choice. Make sure you let your sponsor know your flight itinerary as soon as possible so he/she can make your hotel reservations for you.

Checking into the Barracks/Dormitory for unaccompanied personnel:
Single personnel must check into the Hawaii Regional Unaccompanied Housing Administration Office within 72 hours of arrival at Gabrunas Hall, Bldg. 1323 for enlisted personnel, and BOH Central Assignments in Lockwood Hall for officers.

Air Force personnel (E1-E4) with less than three years of service, will be assigned to base dormitories. Please notify your sponsor to reserve a room prior to your arrival to Hickam.  You should be assigned a dorm room the day you arrive in Oahu.  There are five dormitory buildings, supporting 28 squadrons.  If you have any questions, please call (808) 448-2007.

Checking into the Command: Prior to checking into the BEH/BOH you must get your orders stamped at Bldg 150 Quarterdeck. The day you arrive you may be tired so your sponsor may drop you off at the barracks or hotel to take a shower or catch up on some lost sleep while he/she informs the command that you have arrived. The following morning you will be picked up and brought to the Command to check in. Personnel staying in TLA approved lodging may get their orders stamped the day after arrival.

 

Important Numbers to have:

• Joint Base Pearl Harbor-Hickam Quarterdeck: (COM) - (808) 473-1222
• Region Operations Center: (ROC) - (808) 473-3216
• Housing Office: (COM) - (808) 474-1820
• Navy Federal Credit Union: 1-800-914-9494 (toll free)
• Pass and ID: (808) 449-0865

NEW ARRIVALS

For information on Check-In/Processing orders, visit the Personnel Support Detachment page.

Related Links

• Forest City Military Communities (Navy Family Housing)
• Hickam Communities (Air Force Family Housing)
• Navy Gateway Inns and Suites (NGIS)
• Recreational Lodging
• Temporary Lodging Assistance (TLA)
• Other Housing Information and Links
• JBPHH Morale, Welfare and Recreation (GreatLife Hawaii)

(Last Update: 1/19/22)

Registration records of all vehicles in Hawaii must be updated annually.

Non-resident active duty military personnel must submit a properly completed Non-Resident Certificate, Form CS-L (MVR) 50*, for each registration, renewal or transfer transaction.

Hawaii residents on active duty and members of the  National Guard and Reserve and who are assigned to units located in Hawaii are exempt from motor vehicle weight taxes for one vehicle registered in their name.  You must submit a properly completed Hawaii Resident Certificate, Form CS-L (MVR)50A, for each registration, renewal or transfer transaction.

*Form CS-L (MVR) 50 and Form CS-L (MVR)50A is available from your military personnel office or your military unit.

Related Links:

• Motor Vehicle Information - The City and County of Honolulu
• Pearl Harbor Satellite Vehicle Registration Office

(Last Updated: 1/25/22)