An official website of the United States government
Here's how you know
A .mil website belongs to an official U.S. Department of Defense organization in the United States.
A lock (lock ) or https:// means you’ve safely connected to the .mil website. Share sensitive information only on official, secure websites.


New IT User Training

Aloha and welcome to Commander Navy Region Hawaii and Joint Base Pearl Harbor-Hickam!  The following process has been set up to assist personnel in obtaining access to Navy Information systems such as the Navy/Marine Corps Intranet (NMCI) within Navy Region Hawaii:  (Revised: 11/15/16)

Step 1: Supervisor/Sponsor (Start SAAR-N process)

  • Complete Sections I and II of the OPNAV 5239/14 SAAR-N form. Click link below:

OPNAV 5239/14 SAAR-N form

(Complete the digital signature block last)

Instructions for completing the preliminary section:

  • DATE - Enter date you are completing form
  • SYSTEM NAME - Enter "NMCI"
  • LOCATION - "Navy Region Hawaii and Supported Commands"

Forward to Personnel Security Manager via digitally signed/encrypted email
Contact Personnel Security Manager to provide user’s SSN


Step 2:  Personnel Security Manager

  • Complete Section III (complete the digital signature block last)
  • Return to Supervisor/sponsor via digitally signed/encrypted email*
  • *Any clearance/background investigation problems must be resolved prior to submitting an account request

Step 3: Supervisor/Sponsor (Complete SAAR-N process and Initiate Account Request Process)

  • Perform final review of the SAAR-N form for accuracy and completeness.  Incomplete SAAR-Ns will be returned to the Supervisor/Sponsor and will delay the account creation process.
  • Forward form to N64 via digitally signed/encrypted email to CNI PRLH SAAR-N.

Submit NMCI account request. Click link below:

  • Submit request to the IT Service Request tool on G2.

Step 4: NMCI Contract Technical Representative (N65)

  • Review N65 Account Request submitted by Supervisor/Sponsor; return if incomplete.
  • Submit account requests to NMCI.
  • Supervisor/Sponsor, included in the email notifications for the account creation request, will inform new user to contact NMCI Service Desk (1-866-843-6624) to activate account.
  • Supervisor/Sponsor can review status of their request via the IT Service Request tool on G2.


Step 5: New User (complete within five working days of account creation)

Other Information:

  • Please allow 5-7 working days for account creation.
  • Status of account requests can be viewed by the submitter via the IT Service Request tool on G2.
  • Users account will be deactivated if Step 5 not completed within 5 working days

Questions? Contact N65 Contract Technical Representative via Email.


Google Translation Disclaimer

  • Google Translate, a third party service provided by Google, performs all translations directly and dynamically.
  • Commander, Navy Region Hawaii, has no control over the features, functions, or performance of the Google Translate service.
  • The automated translations should not be considered exact and should be used only as an approximation of the original English language content.
  • This service is meant solely for the assistance of limited English-speaking users of the website.
  • Commander, Navy Region Hawaii, does not warrant the accuracy, reliability, or timeliness of any information translated.
  • Some items cannot be translated, including but not limited to image buttons, drop down menus, graphics, photos, or portable document formats (pdfs).
  • Commander, Navy Region Hawaii, does not directly endorse Google Translate or imply that it is the only language translation solution available to users.
  • All site visitors may choose to use similar tools for their translation needs. Any individuals or parties that use Commander, Navy Region Hawaii, content in translated form, whether by Google Translate or by any other translation services, do so at their own risk.
  • IE users: Please note that Google Translate may not render correctly when using Internet Explorer. Users are advised to use MS Edge, Safari, Chrome, or Firefox browser to take full advantage of the Google Translate feature.
  • The official text of content on this site is the English version found on this website. If any questions arise related to the accuracy of the information contained in translated text, refer to the English version on this website, it is the official version.

Commander, Navy Region Hawaii   |   850 Ticonderoga St   |   Pearl Harbor, HI 96860-5101
Official U.S. Navy Website